Micki Voelkel

Micki VoelkelAssociate Professor in the Center for Business and Professional Development


Micki Voelkel, an associate professor in the Center for Business and Professional Development at UAFS, is an instructor with a creative yet practical approach to classroom training with expertise in computer applications, quality processes, project management, problem solving and communication.


She is high-energy presenter who makes the learning experience fun and interesting. She specializes in breaking down complex concepts and translating technical terms so that the non-technical person can easily understand them. She is a Six Sigma Black Belt and holds multiple Microsoft Office Specialist certifications.


Before she came to UAFS in March 1999, she spent seven years at Holt-Krock Clinic, where she developed an in-house computer-training program for both a practice management computer system and the Microsoft Office application software suite. Her background also includes user support and help desk coordination, public relations and advertising.


She holds a bachelor's degree in speech from Northwestern University in Evanston, Ill., a master's in adult education from the University of Arkansas at Fayetteville, and a doctorate in workforce development education from the University of Arkansas at Fayetteville. An actress and singer, she has more than 30 years’ experience in both community and professional theatre and music groups.




Beating Stage Fright: Conquer Your Fear of Public Speaking

Mark Twain said, "There are two types of speakers: Those that are nervous and those that are liars." Learn practical techniques to get over your fear and deliver the goods in public speaking situations!


Be Proactive!

Learn to take ownership of your decisions through the power of proactivity. This session focuses on choosing your reactions, the power of positive language and working on those things that you can influence or change.


Killer Presentations, No Bullets

Learn to liven up your presentation slides through the art of visual presentation design—no bullets allowed.


Listen Up!

Use active and empathic listening to improve your communication.


Leadership Star Power

Through the example of three well-known business presenters—Guy Kawasaki, Garr Reynolds and the late Steve Jobs—learn how to exert leadership power through your presentations.


People Powered Projects

Based on the book by Lou Russell, this lesson teaches you how to manage the people side of project work with 10 Steps to Project Management.


Setting Priorities

Learn to manage your time with the Time Matrix and weekly and daily planning—based on Habit 3 of the 7 Habits of Highly Effective People


Tell Your Story: How to Give Powerful Presentations

Go beyond PowerPoint slides and prepared statements! Learn practical organizational techniques that will help you get your message across. Go beyond PowerPoint slides and prepared statements. Learn practical organizational techniques that will help you get your message across.


What Not to Share: Top Ten Facebook Fails for Managing Your Reputation

Learn the top ten bad Facebook decisions that can affect your personal and professional reputation.